Order Not Progressing On The Production Server (Doc ID 870532.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Communications ASAP - Version 4.7.1 and later
Information in this document applies to any platform.

Symptoms

We are using dynamic routing. The problem is while executing an order (WO) on a particular exchange, configured on NEP_4, the following error messages appeared in the NEP diag:

 

ASAP System Event: SYS_ERR
Error: No mapping for LOGIN or CONNECTION_HANDLER ASDL (IP address, BTLE9), Failed to get interp
reter type
>> 132006.665:60: LOW:RPC Param :1086:ctlib.c
Sending RPC [log_event] with 6 Parameters
1 : appl_cd = NEP_4
2 : file = sess_mgr.c
3 : reason = NE DYN_NE.839_0 Primary Port Connection Failure
4 : line = 1865
5 : event = SYS_WARN
6 : event_log = 1
>> 132006.673:60: LOW:ASC_cprpcexec() :1219:ctlib.c
RPC(log_event) Complete in 8ms, First Result in 8ms
>> 132006.673:60: LOW:RPC Param :1086:ctlib.c
Sending RPC [log_event] with 6 Parameters
1 : appl_cd = NEP_4
2 : file = cmd_proc.c
3 : reason = Error: No mapping for LOGIN or CONNECTION_HANDLER ASDL (127.0.
0.1, BTLE9), Faile
4 : line = 1685
5 : event = SYS_ERR
6 : event_log = 1
132006.691:60: LOW:ASC_cprpcexec() :1219:ctlib.c>>>>>>

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms