Agile Application Server is Down After Security Certificate Update (Doc ID 871575.1)

Last updated on DECEMBER 12, 2012

Applies to:

Oracle Agile PLM Framework - Version 9.2.2.4 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
Cannot upload or download attachments

Facts:
Agile 9.2.2.4

Instance:
Production

Error:
The preferred file server : https://agile.domain.com/Filemgr/AttachmentServlet for user : username is down. Please contact the system administrator.
In std.out log
No credentials available for BASIC 'AgileRealm'@agile.domain.com:443

Change:
SSL certificates Expired

-- Steps To Reproduce:
1.With preferred file server as ifs

upload file

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms