Plan Transition Proration Issue For Different Balance Impacts

(Doc ID 871673.1)

Last updated on MARCH 26, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
Checked for relevance on 10-Jul-2011
Checked for relevance on 26-Mar-2013

Symptoms

-- Problem Statement:
Customer is doing a Plan Transition lets say from Plan A to Plan B. Lets say both the products are
having cycle_forward_arrear event having 2 balance impacts one with currency and other with
non_currency resources. The currency resource is prorated and impacts 20$, non_currency NOT
prorated and impacts -50.
Customer is purchasing the Plan A in middle of the cycle lets say 16th of the month having the DOM
as 1st. and he does the transition to Plan B on the same day.

When the product is purchased the impact is 9.68$ but after the transition the amount given back
is 20$ which is the cycle fees impact for the full cyle of product A.

Product A :
Proration setting:
purchase : calculate charge based on usage
cancel : calculate charge based on usage

BI:
Non _currency P flag NOT checked.: -50
Currency : P checked. : 20

Product B:
Proration setting:
purchase : calculate charge based on usage
cancel : calculate charge based on usageBI:
Non_currency P flag NOT checked.: -100
Currency : P checked. : 30

Assume account billing date (DOM) is set to 1.

Steps:
1.Purchase PlanA on lets say 16th April.
2.Plan A cycle Charges : 9.68
3.On the same date(16th April) do plan transition from A to B
4.Plan A cycle charges which is reverted back : -20 ( incorrect)


Cause

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