Accounts Migrated Successfully Through CMT Not Visible In Customer Center
(Doc ID 872787.1)
Last updated on NOVEMBER 14, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
-- Problem Statement:
After importing & deploying an account using CMT , when searching the account in Customer Center , cannot find it .
-- Steps To Reproduce:
* Prepare input xml for the account to be migrated
* run the command : pin_cmt -import -file test_acct.xml 100
* run the command : pin_cmt -deploy 26 100
* Using Customer Center , search for the account that we migrated. Result is that the account cannot be retrieved.
* From testnap , do robj for the account we migrated and we can get the object details.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |