Accounts Migrated Successfully Through CMT Not Visible In Customer Center (Doc ID 872787.1)

Last updated on JANUARY 29, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 07-May-2011***
*** Checked for relevance on 01-29-2016 ***


Symptoms

-- Problem Statement:
After importing & deploying an account using CMT , when searching the account in Customer Center , cannot find it .

-- Steps To Reproduce:

*  Prepare input xml for the account to be migrated

*  run the command : pin_cmt -import -file test_acct.xml 100

*  run the command : pin_cmt -deploy 26 100

*  Using Customer Center , search for the account that we migrated. Result is that the account cannot be retrieved.

*  From testnap , do robj  for the account we migrated and we can get the object details.


Cause

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