Receiving IIS 404 Error When Downloading or Opening .MSG Files (Doc ID 872943.1)

Last updated on AUGUST 23, 2016

Applies to:

Skywire Documanage - Version 3.2 to 3.5.1
Oracle Documaker - Version 2.2 and later
Information in this document applies to any platform.
***Checked for relevance on 10-May-2016***

Symptoms

The error "HTTP Error 404 - File or directory not found. Internet Information Services (IIS)"  occurs when attempting to open a .msg file using Docupresentment running with the Documanage Bridge.


Cause

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