"Error (0xc00ce558): XML document must have a top level element." Occurs When Trying to View Contract Items Terms
Last updated on JULY 30, 2015
Applies to:Oracle Utilities Portfolio Management - Version: 1.5.0
Oracle Utilities Billing Component - Version: 1.5.0 and later [Release: 1.5 and later]
Oracle Utilities Quotations Management - Version: 1.5.0 and later [Release: 1.5 and later]
Information in this document applies to any platform.
***Checked for relevance on 25-May-2011***
When trying to view a Contract > "Items" (tab) then selecting the [...] link under 'Item Terms'. Then from the pop-up window select the first term. An error is shown in the window.
Error (0xc00ce558): XML document must have a top level element.
- Log into EIP
- Navigate to "Pricing and Contracts > Contracts"
- Search on the Contract
- Go to the Items tab
- Under the first item, select the [...] under Item Terms
- You will see a list of Terms in a popup window
- From here select the first term, you will then see an error message in the window. "Error (0xc00ce558): XML document must have a top level element. "
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