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Error while allocating Payment to an Account (Doc ID 875648.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 to 7.5.0.0.0 [Release 7.0.0 to 7.5.0]
Information in this document applies to any platform.

Goal

Problem Description:
Not able to do external credit card payment and unable to allocate the suspended payment.

Reproduction Steps:
Create an account of pay type external.
Bill and invoice the account.
Make an external payment with the new payment tool.
Open Payment Suspense center.
Try to allocate it to the account using new Payment Suspense tool.

The below error is populated :

E Wed Sep 2 20:47:23 2009 <HOST> cm:4233 fm_pymt_recycle_payment.cpp:10481::UnknownProgramName:0:AWT-EventQueue-0:3739:1249296394:0
fm_pymt_recycle_payment_validate_single_charge error
<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3><field num=PIN_FLD_PAYMENT:10,899 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0><facility=0 msg_id=0 version=0>
E Wed Sep 2 20:47:23 2009 <HOST> cm:4233 fm_pymt_recycle_payment.cpp:8311::UnknownProgramName:0:AWT-EventQueue-0:3739:1249296394:0
fm_pymt_recycle_payment_validate_action error
<location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_NOT_FOUND:3>
<field num=PIN_FLD_PAYMENT:10,899 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

 

Solution

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In this Document
Goal
Solution
References

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