Xml To Flist Conversion Problem During Webservice Call (Doc ID 875797.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Dec-2011***
***Checked for relevance on 21-Nov-2013***


Symptoms

An input flist is executed using testnap which creates two services and two balance groups. The first service and account has a single balance group and the second service will have another. Account and balance group creations are happening properly if we do it through testnap.

But when we convert the same flist to XML (using /opt/portal/java5_64/bin/java com/portal/pcm/FlistToXML -type $1) and pushing the same using a java webservice client, its creating both the service balances into same balance group (Account level). (In the cm.pinlog for PCM_OP_CUST_COMMIT_CUSTOMER opcode, we can see that the "PIN_FLD_BAL_INFO ARRAY [1]" element is differing in the captured pinlog from the original flist.)

Steps to Reproduce :

Call PCM_OP_CUST_COMMIT_CUSTOMER from webservice where plan has two services attached to different balance_group. From the customer center we can see only one balance_group gets created.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms