Last updated on AUGUST 20, 2009
Applies to:Oracle Enterprise Real Time Scheduling - Version: 10.3
Oracle Utilities Mobile Workforce Management - Version: 1.5.0
This problem can occur on any platform.
When logging on early in MWM, the orders move to current time, indicating the orders will be worked early before the shift starts. When logging on early, I want the orders to stay in the active shift and not move to current time. This has just started to happen with the latest 126.96.36.199 release - all previous releases kept the orders in the active shift even when I would logon early.
This started with the install of 188.8.131.52. Orders are moved to current time before the shift start time when a crew logs on early. How do I get the orders to stay in the active shift?
-- Steps To Reproduce:
Logon before the shift start time.
-- Business Impact:
Crews who logon early to view orders do not start to work the orders at that time.
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