My Oracle Support Banner

Suspense Reason Not Visualized On Payment Center (Doc ID 877232.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
Information in this document applies to any platform.


Goal

Suspense reason options on Payment Center cannot be seen in the search window. The only option is <All>

The reasons.en_US has been loaded with all the strings for the suspension and /strings class is correctly populated.

Steps to Reproduce:

  1. Load the reasons.en_US
  2. Open Payment Center
  3. Search for a payment
  4. Try to select a suspense reason



Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.