SSO - User Not Created In Demantra When S&OP Planning Resp Used In APS (Doc ID 879040.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Symptoms

On 7.2.0.2 in Production:
When a new user is created in APS application with Sales and Operations planning responsibility assigned, the user is not created in Demantra.

Note that when the user is created with Demand Management responsibility the user is successfully created in the DM component in Demantra. However, we are using S&OP component for the users as Sales and Operations Planning is being implemented.


EXPECTED BEHAVIOR
Expect to create a user in Demantra in APS application with Sales and Operations planning responsibility

STEPS
The issue can be reproduced at will with the following steps:

1. Create a user in EBS/APS
2. Assign one of the Sales and Operations Planning responsibility
3. Check the Demantra User_Id table or directly in the Business Modeler to see if that new user is present.
 

Cause

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