Cannot Retrieve Cache After Upgrade to 188.8.131.52 WARNING Failed to retrieve cache
(Doc ID 879669.1)
Last updated on MARCH 21, 2013
Applies to:Oracle Demantra Demand Management - Version 11.5.10 and later
Information in this document applies to any platform.
This problem can occur on any platform.
-- Problem Statement:
On Demantra 184.108.40.206 in Production:
When attempting to run simulation,
the following error occurs:
00:26:48:244 WARNING Failed to retrieve cache. RecordCount = 0 IRL=4,41,21 AND
00:26:48:244 WARNING nNumBytes < 0 Rollbacked trnsaction
00:26:48:244 WARNING Reseting the engine to run with learning.
00:26:48:244 Learn = true; Forecast Promotions = true
00:26:48:260 ERROR unknown error
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Collaborator Workbench
2. Open Worksheet
3. In the Promotion View select the 'Run Simulation' option.
4. Select 'Selected Page Item'
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!