Unable To Configure Tax For Voucher Payment Correctly (Doc ID 880052.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

Problem Statement:
1. Create a custom tax code with Code1 of -10.0 in the $PIN_HOME/sys/cm/taxcodes_map file.
2. Create a voucher deal with the product that include the purchase event = -$100, and the tax of $10
at the purchase
3. Create the voucher with the voucher deal
4. Create a prepaid account and apply the voucher that created on #3 to the account.

Actual Result:
The payment section shows payment of -$90. (-100(Purchase fee) + (-10%)(-100) = -100 +10= -90 ).
And there is no record of tax anywhere for voucher payment.
From Customer Center/Event Browser, also not able to locate tax entry for voucher payment.

Expect Result:
-$90 will be available to customer ( -100(Purchase fee) + (-10%)(-100) = -100 +10= -90 )
Once tax is applied correctly, it should also reflect correctly in database and event browser.




Cause

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