Having Issues In Task Notification For Automation Plugin In OSM (Doc ID 881613.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Communications Order and Service Management - Version 2.5.2 and later
Information in this document applies to any platform.
***Checked for relevance on 06-May-2013***

Symptoms

In OSM 6.3.1, When attempting to <Add Details>, the following error occurs:

ERROR
Having issues in task notification for automation plugin in OSM

<Jul 8, 2009 7:37:29 PM IST> <Error> <oms.automation> <700023> <An
automation exception has occurred At
AutomationDispatcherImpl.runAutomator:/automation/plugin/internal/taskNotification/demo/1.0/om:tn-te
st_it-received , the reason is :com.mslv.oms.automation.AutomationException:
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
com.mslv.oms.automation.AutomationException: javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
Truncated. see log file for complete stacktrace
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
at
weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:252)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:171)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:214)
Truncated. see log file for complete stacktrace
>
<Jul 8, 2009 7:37:29 PM IST> <Error> <oms.automation> <700023> <An
automation exception has occurred At
AutomationDispatcherImpl.runAutomator:/automation/plugin/internal/taskNotification/demo/1.0/om:tn-te
st_it-accepted , the reason is :com.mslv.oms.automation.AutomationException:
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'
com.mslv.oms.automation.AutomationException: javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
Truncated. see log file for complete stacktrace
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'


.. and this message got repeated several times in loop.



While trying to use task notification for automation plugin, we are getting following exception but is working fine for manual task.

<Jul 8, 2009 7:37:29 PM IST> <Error> <oms.automation> <700023> <An
automation exception has occurred At
AutomationDispatcherImpl.runAutomator:/automation/plugin/internal/taskNotification/demo/1.0/om:tn-te
st_it-received , the reason is :com.mslv.oms.automation.AutomationException:
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
com.mslv.oms.automation.AutomationException: javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
Truncated. see log file for complete stacktrace
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-received'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-received'
at
weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1139)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:252)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:171)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:206)
at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:214)
Truncated. see log file for complete stacktrace
>
<Jul 8, 2009 7:37:29 PM IST> <Error> <oms.automation> <700023> <An
automation exception has occurred At
AutomationDispatcherImpl.runAutomator:/automation/plugin/internal/taskNotification/demo/1.0/om:tn-te
st_it-accepted , the reason is :com.mslv.oms.automation.AutomationException:
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'
com.mslv.oms.automation.AutomationException: javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:429)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:335)
Truncated. see log file for complete stacktrace
javax.naming.NameNotFoundException: Unable to resolve
'automation.plugin.internal.taskNotification.demo.1.0.om:tn-test_it-accepted'. Resolved
'automation.plugin.internal.taskNotification.demo.1.0'; remaining name 'om:tn-test_it-accepted'

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

Deploy an automation plugin.



Cause

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