Inconsistent Dates When Performing A Future Deferred Action In Customer Center
(Doc ID 882244.1)
Last updated on JUNE 24, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 6.7.0.1.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement:
Inconsistent Dates when performing a Future Deferred Date in Customer Center
Steps To Reproduce:
When setting a Future Deferred Date to close a service for an existing account, the date is being set one day before the specified date which should not happen.:
1. Open an existing account in customer Center
2. Go to the Services tab.
3. Select the service to be closed from the drop down list.
4. Select "closed" in the change status to drop down list.
5. Select "defer the action until:" Radio Button
6. Make sure that the date indicated is not the current date, it should be a future date.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |