Unable To View Reports Output - Quick Flash / Nothing Appears When Clicking on the [View Output] / [View Log] Buttons.
(Doc ID 882956.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Clinical - Version 4.5.3 and laterOracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.
Symptoms
The Patient Data Report completes successfully - However it is not possible to view the report output or log file when clicking on [View Output] / [View Log].
A quick flash appears and nothing happens. The small pop-up window containing the text :
"Please do not close this window with a RDC session running.
Closing the window will cause report/file viewing and help to stop working".
Closing the window will cause report/file viewing and help to stop working".
is not being closed by the user.
Cause
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In this Document
Symptoms |
Cause |
Solution |