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Unable To View Reports Output - Quick Flash / Nothing Appears When Clicking on the [View Output] / [View Log] Buttons. (Doc ID 882956.1)

Last updated on JULY 12, 2019

Applies to:

Oracle Clinical - Version 4.5.3 and later
Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms


The Patient Data Report completes successfully - However it is not possible to view the report output or log file when clicking on [View Output] / [View Log]. 


A quick flash appears and nothing happens. The small pop-up window containing the text :

 

"Please do not close this window with a RDC session running.
Closing the window will cause report/file viewing and help to stop working".

 

 

is not being closed by the user.


Cause

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In this Document
Symptoms
Cause
Solution

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