Valid_to Not Updated As Monthly Counter Deal Is Cancelled After Dom Date Bill Run (Doc ID 883512.1)

Last updated on NOVEMBER 27, 2009

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
There are two deals Deal 1 and Deal 2. Deal D1 is having a product(cycle arrear
event, impacting a non-currency counter with -1) and a discount object (based on CF event). The
second deal D2 having a product with MCF event. Lets say you are purchasing two deals
in the beginning of the cycle, and then moving the pvt to the end of billing cycle and the billing is completed. At this point the CA event will get triggered and the counter is set to -1 and its correct. Move pin_virtual_time by few hours and cancel the product of D1. The expectation the counter to be set to -2 and the valid_to of the non_currency resource has to be set to the cancel date of the product but the issue is the counter is set to -1 and the valid_to of non_corrency resource is set to NULL.

-- Steps To Reproduce:
1. Create an account with dummy plan( service /service/telco/gsm/telephony)
2. Purchase the product having cycle arrear event and impacts non_currency -1
3. Move pvt to end of cycle and do billing.
4. Move pvt by few hours ( say 5 hrs) and cancel the product.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms