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Bill Unit Not Visible From Customer Center Although Available In Database (Doc ID 884212.1)

Last updated on OCTOBER 09, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

Bill unit is not visible from Customer Center(CC) under Payments tab, although billinfo object is there in cm.pinlog.

Steps to Reproduce:

1. Create a customer and an order through CRM using PIP flow (AIA integration).
2. Open customer center and open the account.
3. Go to payments tab. In the lower half we expect to see the Bill Unit information , but it is not visible.

Observation: Currently you are able to see the Bill unit in CC only for invoice pay type, i.e. 10001. For every other pay type (e.g., 10011, 10012), it is not showing in CC as explained above.

Solution

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In this Document
Goal
Solution


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