Work Order History Create New Work Order Wizard Calendar And Required Date Issues

(Doc ID 884551.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.8.0.2 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

In the Work Order History Form, When the Action “Create New Work Order from
History” is used-Create template WO wizard has the following problem:-1.) the calendar used to select the new Required Date does not return any values, and 2.) if you remove the date in the Required Date field
(in the same wizard) then add it again using “today’s date” the system puts you into an error loop telling you that the date cannot be in the past.

Here are the steps to recreate this issue:-

1.Goto Maintenance>WO history
2.Open a record in Work Order History, then from the Header use the Action “Create New Work Order from History”.
3.This initiates the “Create Template WO” wizard that prompts you for a new Required Date.
4.Double click the date to bring up the calendar, then choose a date in the future and click on “return”.
5.The calendar closes and you are left with the wizard but the date has stayed the same, the date you picked was not returned to the required date field.
6.You have to manually type it to change it.
7.Now remove the date from the wizard Required Date field:
8.Re-add it using today’s date.
9.“This date cannot be in the past” message pops up.
10. Then try to close the wizard by clicking on the X in the top corner. The error message then loops forever until you put in a “future” date .

Cause

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