When Item Adjustments Were Not Succesfull Customer Center Doesnt Throw Any Error (Doc ID 885843.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Linux x86-64
***Checked for relevance on 20-JAN-2015***

Symptoms

Though item adjustment is not successful for an event which has tax included, Customer Center
doesn't show an error.

Steps to replicate:

Go to customer center
Open any account
Go to the item level ,select any item and click item adjustment , include tax option
No error is shown on customer center but cm.pinlog records error.



Cause

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