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Agile PLM File Manager Fails to Initialize with Error : White space is required between the public identifier and the system identifier, Uploading a File:com.agile.webfs.components.common.RepositoryException: Error 1: (Doc ID 887514.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.2.2.1 and later
Information in this document applies to any platform.
Combining 1531261.1 into this note

Symptoms

Agile PLM File server (file manager) fails to initialize / to start with error :org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.

 

When attempting to upload a file, the following error occurs:

com.agile.webfs.components.common.RepositoryException: Error 1:



Error in startup console or in Tomcat log: [AgileHome]\Tomcat\logs\stdout.log  (catalina.out on UNIX):

*** File Manager Initialization failed ***
Reason :Error downloading information from Agile.
Actual Message :; nested exception is:
org.xml.sax.SAXParseException: White space is required between the public identifier and the system identifier.
[...]

Changes

Refreshed the test system with a database dmp from Production.
New installation.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Section I: ifsuser password in the database and server.conf mismatch
 For version 9.3.2 and after
 For version 9.2.2 - 9.3.1.2 
 Section II: ifsuser is locked
References

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