Error When Running Encryptpassword.Pl (Doc ID 887773.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
*** Checked for relevance on 09-30-2015 ***

Symptoms

Using the encryptpassword.pl utility, which automatically updates all the files with the encrypted password, it returns the following error:-

Encrypting password for pin_setup.values
ld.so.1: perl: fatal: relocation error: file /u01/app/portal/7.3/lib/aes.so: symbol
psiu_encrypt_pw: referenced symbol not found

Cause

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