Allocate Button Greyed Out In Customer Center
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 22.214.171.124.0
Information in this document applies to any platform.
Checked for relevance on 08-Sep-2011.
-- Problem Statement:
Allocate Payment button in Payment details page and Allocate Adjustment button in Adjustment Details page are disabled if the bill balance is negative.
-- Steps To Reproduce:
Open an account in Customer Center with negative bill balance.
Go to balance tab.
Try to allocate, but the allocation button is grayed out.
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