Restart Results In Order Not Found Error (Doc ID 888866.1)

Last updated on AUGUST 12, 2015

Applies to:

Oracle Communications Order and Service Management - Version 2.5.2 to 6.3.1 [Release 2.5 to 6.3]
Information in this document applies to any platform.
***Checked for relevance on 05-July-2013***

Symptoms

Upon an OSM restart, the following error appears:

SQL Exception 20,012 : ORA-20012: Order not found. order id = xxxx

Cause

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