Unexpected Free Resources Behaviour After Product Cancellation
(Doc ID 888998.1)
Last updated on MARCH 18, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.0]Information in this document applies to any platform.
Symptoms
Problem Statement
The user purchased a rating product on 1st of the Month (March 2009), which include free resources. The sub-balance bucket shows current month bucket with full quantity, and next month bucket also with the full quantity.
Then, the product is canceled in the middle of the billing cycle (15th March 2009).
In BRM 7.3.1, the unexpected behaviour is as below:
The current month (1 March - 1 April) bucket is reset to 0.
The next month (1 April - 1 May) bucket remains as it is (valid_to is also not impacted)
Business Impact
Late usage for the current month will be charged.
Usage for the next month is still have valid bucket to be used.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |