Reset Of Expired Password Fails In RDC
(Doc ID 889522.1)
Last updated on APRIL 20, 2011
Applies to:Oracle Clinical Remote Data Capture Option - Version: 4.5.3
Information in this document applies to any platform.
***Checked for relevance on 20-APR-2011***
Encountered in RDC 4.5.3 when trying to reset an expired password
Steps To Reproduce:
- Expire the database password
- Attempt to log into RDC Onsite 4.5.3
- Enter the old password, and new password twice as prompted
- Press the Apply button
- Password reset fails with message
"Operation failed due to system error"
- User is unable to log into RDC
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