Reset Of Expired Password Fails In RDC
(Doc ID 889522.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical Remote Data Capture Option - Version 4.5.3 and later
Information in this document applies to any platform.
Encountered in RDC 4.5.3 when trying to reset an expired password
Steps To Reproduce:
- Expire the database password
- Attempt to log into RDC Onsite 4.5.3
- Enter the old password, and new password twice as prompted
- Press the Apply button
- Password reset fails with message
"Operation failed due to system error"
- User is unable to log into RDC
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document