Error: "An Error Occurred While Attempting To Access Outlook" When Selecing Import Appointments (Doc ID 892077.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version: 4.1 and later   [Release: 4.1 and later ]
All Platforms
***Checked for relevance on 03-Jun-2010***

Symptoms

The following error occurs when selecting 'Import Appointments or searching through my appointments:
"An error occurred while attempting to access Outlook.
1) Check to make sure you have Outlook 2000 or 2002 installed.
2) In your Internet Explorer security otions, make sure that the Primavera P6 site is a member of your Trusted Sites zone."

Cause

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