Error: "16 Bit Windows Subsystem..." When Attempting To Launch P3

(Doc ID 892645.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P3 Project Planner - Version: 3.1 and later   [Release: 3.0 and later ]
All Platforms

Symptoms

Error: "16 bit Windows Subsystem" when attempting to launch P3. 

"16 bit Windows Subsystem: SYSTEM\CurrentControlSet\VirtualDeviceDrivers. VDD. Virtual Device Driver format in the registry is invalid. Choose 'Close' to terminate the application."

The error message disappears when clicking on "Close", but P3 does not launch.
Clicking on "Ignore" launches P3 and everything seems to be running OK.

Cause

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