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Login Error: "Could not open the group XXXXXX. If you want to select another group, click here." (Doc ID 893606.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Primavera Contract Management - Version 10.0 and later
All Platforms

Purpose

This article will assist in troubleshooting the following error that can occur when attempting to log in: Could not open the group XXXXXX. If you want to select another group, click here.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Network Connectivity Lost Between Web and Database Servers
 Cause 2: Incorrect Database/Schema User Credentials Specified
 Cause 3: Databases/Schemas Have Not Been Created
 Cause 4: The exp Database User was not Resynched After a Restore (Microsoft SQL Server)
 Cause 5: Dollar Sign ($) in Database User Password (JBoss Only)
 Cause 6: Databases Not Loaded (Sybase Only)
 Cause 7: Invalid JDBC Information
 Cause 8: Oracle Schema Owner Password Has Expired
 Cause 9: Group Database Information not Re-configured After Upgrade from a 12.x or Earlier to Version 13 or Later
 Cause 10: Insufficient JDBC Pool Size
References

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