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How to Reset a User's Application User Preferences if the Account Has Become Corrupted in P6 Professional or P6 Web (Doc ID 894279.1)

Last updated on DECEMBER 07, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.1 and later
Primavera P6 Professional Project Management - Version 6.1 and later
Primavera Contractor - Version 6.1 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.5 and later
Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 21.5 and later
All Platforms
Delete user preferences
Deleting user preferences

Goal

This document is intended to provide a set of instructions for removing a user's application user preferences if their account has corrupted for Project Management or Web Access.

It has been used to resolve numerous application issues, for example:

For possible causes of data corruption, see Doc ID 898588.1 "How Can Data Become Corrupted?"

Solution

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In this Document
Goal
Solution
 Resetting User Preferences From P6 EPPM (21.5 and Later Releases)
 Resetting User Preferences From the Database
 Resetting P6 Professional Client User Preferences
 Resetting P6 Web Access User Preferences
References

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