How To Delete A User's Application User Preference Settings (Edit, User Preferences) If The Account Has Become Corrupted In Project Management Or Web Access (Doc ID 894279.1)

Last updated on JUNE 06, 2017

Applies to:

Primavera P6 Professional Project Management - Version 8.4.0.0 and later
Primavera Contractor - Version 6.1 to 6.1 [Release 6.1]
Primavera P6 Enterprise Project Portfolio Management - Version 4.1 and later
All Platforms

Goal

This document is intended to provide a set of instructions for removing a user's application user preferences if their account has corrupted for Project Management or Web Access.

It has been used to resolve numerous application issues, for example:

Possible Causes Of Data Corruption, please see:  Doc ID 898588.1 "How Can Data Become Corrupted?"

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms