"Internet Explorer cannot display the webpage" / "The connection has timed out" / "... Not Found ..." Error or Spinning Progress Indicator When Attempting to Access the Application Login Page
(Doc ID 894886.1)
Last updated on SEPTEMBER 05, 2024
Applies to:
Primavera Contract Management - Version 9.0 and later All Platforms
Purpose
This article will help troubleshoot the following messages, when trying to access the Contract Management login page. Also, instead of an error message, the web browser may just have a spinning progress indicator.
Internet Explorer cannot display the webpage
The connection has timed out
The page cannot be displayed
Page cannot be found
HTTP 404
404 Not Found
Application Not Found
An error such as in the below examples may also appear in the server log:
ERROR [StandardService] Service initializing at jboss.web failed LifecycleException: Protocol handler initialization failed: java.net.BindException: Cannot assign requested address: JVM_Bind */xxx.xxx.xxx.xxx:port_number
ERROR [org.jboss.kernel.plugins.dependency.AbstractKernelController] (main) Error installing to Start: name=jboss:database=localDB,service=Hypersonic state=Create mode=Manual requiredState=Installed java.sql.SQLException: User not found: SA
NOTE: Contract Management 14.0 and later no longer support JBoss application server. If using Contract Management 14.0 or later, disregard solutions below related to JBoss environments.
Troubleshooting Steps
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!