Email Cannot be Sent to External Users when Using Microsoft Exchange as the SMTP Server (Doc ID 895316.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Primavera Contract Management - Version 10.0 and later
All Platforms

Symptoms

Email can be sent from Contract Management to internal users (users on the same domain as the Contract Management server), but not external users.  When attempting to email external users, an error is received about the addresses being invalid.

Cause

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