Email Cannot be Sent to External Users when Using Microsoft Exchange as the SMTP Server (Doc ID 895316.1)

Last updated on JULY 30, 2019

Applies to:

Symptoms

Email can be sent from Contract Management to internal users (users on the same domain as the Contract Management server), but not external users.  When attempting to email external users, an error is received about the addresses being invalid.

Changes

Cause

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