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Email Cannot be Sent to External Users when Using Microsoft Exchange as the SMTP Server (Doc ID 895316.1)

Last updated on DECEMBER 13, 2018

Applies to:

Primavera Contract Management - Version 10.0 and later
All Platforms

Symptoms

Email can be sent from Contract Management to internal users (users on the same domain as the Contract Management server), but not external users.  When attempting to email external users, an error is received about the addresses being invalid.

Cause

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In this Document
Symptoms
Cause
Solution
 Windows Exchange 2010
 Windows Exchange 2007/2008
 Windows Exchange 2003

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