Imanage Library Manager is Prompting for a Login with Admin as the Login ID. Collaboration Not Working Because of User Inactivity. How to Reset Last Login Time.

(Doc ID 895828.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version: 6.1 and later   [Release: 6.1 and later ]
Primavera Evolve - Version: 9.0 and later    [Release: 9.0 and later]
All Platforms
***Checked for relevance on 19-Oct-2011***


How to reset the password for the Imanage admin user. Collaboration not working because of user inactivity. How to reset last login time. Imanage Library Manager is prompting for a Login with Admin as the Login ID :

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Some users are receiving the following error in the collaboration portlets: "Exception occurred while attempting to connect  to Collaboration Server: <ServerName>" WARN [Session-352] warn: exception=com.imanage.cms.exceptions.enterprise.ExpiredTrusteeException: Enterprise Exception java.lang.NoSuchFieldException: Cannot find item: SessionSettings.  Your configuration is out-of-date.
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Class=com.imanage.cms.exceptions.library.AuthenticationException Message for code 99999 not found when logging into library configuration manager
Exception(Error ocurred while attempting to connect to collaboration server:.) [Class=com.primavera.PhoenixException] Exception ocurred while attempting to initialize Collaboration connection pool:


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