My Oracle Support Banner

'This attachment has been moved or deleted. Do you want to delete this row?' Error When Opening Attachments (Doc ID 896295.1)

Last updated on SEPTEMBER 19, 2019

Applies to:

Primavera Contract Management - Version 9.0 and later
All Platforms

Purpose

This document will help you troubleshoot the following error while attempting to open an Attachment: 

This attachment has been moved or deleted. Do you want to delete this row?

The attachment displays the 'Cannot open Attachment' (red slash) icon:

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Cause 1 - Incorrect Attachment Configuration in User Settings
 Cause 2 - Attachment path has been deleted or moved to a different server / location
 Cause 3 - Invalid or Inaccessible Attachment Path
 Cause 4 - Contract Management Running As Account That Does Not Have Permissions To The Attachment Location
 Cause 5 - Mapped Attachment Path
 Cause 6 - Incorrect Internet Security Settings in Internet Explorer
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.