Error: "charsetName " When Opening The Primavera Admin Application For Web Access Or API

(Doc ID 897138.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version: 5.0 and later   [Release: 5.0 and later ]
Primavera P6 Enterprise Project Portfolio Management - Version: 5.0 and later    [Release: 5.0 and later]
All Platforms
***Checked for relevance on 16-Mar-2011***

Symptoms

The following error is thrown when launching the P6 Admin Application for Web Access (or Integration API):

java.lang.NullPointerException: charsetName
  at java.io.InputStreamReader.<init>(InputStreamReader.java:82)
  at com.primavera.infr.services.settings.CfgAccessMgr.readConfig(CfgAccessMgr.java)

Cause

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