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When creating a new letter with multiple To: contacts, multiple Letters are added to the Letters log, but Word does not open automatically (Doc ID 899817.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Primavera Contract Management - Version 12.1 to 13.1 SP3 [Release 12.0 to 13]
All Platforms

Symptoms

Saving and creating a new letter document automatically opens Word, when there is only 1 To: contact. When creating a new Letter with multiple To: contacts, multiple records are added to the Letters log, but none open in Word automatically.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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