Error: "The Application and Database Versions Do Not Match" When Launching Claim Digger (Doc ID 900259.1)

Last updated on JANUARY 10, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.1 and later
Primavera P6 Professional Project Management - Version 6.1 and later
All Platforms

Symptoms

When a user is prompted to login to Claim Digger, after entering a valid username and password the following error occurs:

The application and database versions do not match.

Other Symptoms:

Claim Digger / Schedule Comparison is not working.
Users cannot run API applications.
Users cannot export projects to XML format.

Cause

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Error: "The Application and Database Versions Do Not Match" When Launching Claim Digger (Doc ID 900259.1)

Applies to:

Symptoms

Cause

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