My Oracle Support Banner

Error: "The Application and Database Versions Do Not Match" When Launching Claim Digger (Doc ID 900259.1)

Last updated on JANUARY 10, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 6.1 and later
Primavera P6 Professional Project Management - Version 6.1 and later
All Platforms


When a user is prompted to login to Claim Digger, after entering a valid username and password the following error occurs:

The application and database versions do not match.

Other Symptoms:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.