Error: "The Application and Database Versions Do Not Match" When Launching Claim Digger
(Doc ID 900259.1)
Last updated on JANUARY 10, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 6.1 and laterPrimavera P6 Professional Project Management - Version 6.1 and later
All Platforms
Symptoms
When a user is prompted to login to Claim Digger, after entering a valid username and password the following error occurs:
The application and database versions do not match.
Other Symptoms:
- Claim Digger / Schedule Comparison is not working.
- Users cannot run API applications.
- Users cannot export projects to XML format.
Cause
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