Error when Emailing Procurement Forms, but Email is Delivered Successfully

Last updated on JULY 17, 2017

Applies to:

Symptoms

• Error when emailing procurement forms After clicking, 'OK' when emailing a procurement form or report, an error message is shown: "Primavera cannot e-mail this document.  Please contact your Expedition Administrator". The email is sent, however.
  
  
• After clicking, 'OK' when emailing a procurement form or report, an error message is shown: "createSentRow() - Can not handle item of type PRC".  The email is sent, however.
  
  Diagnostic log displays the following:
  INFO  [STDOUT] ERROR - createSentLogForPDFException occured while dynamic class creation : null
  INFO  [STDOUT] java.lang.NullPointerException
  
  
• The Add Mail to Sent Log option is checked in user settings, however, Correspondence Sent entry is not created.

Cause