"Unable to connect to Knowledge Portal. Please inform your ProSight Portfolios administrator if this problem persists." When Trying to Use the External Knowledge Portal (Doc ID 903498.1)

Last updated on DECEMBER 02, 2021

Applies to:

Primavera Portfolio Management - Version 7.5 and later
All Platforms

ProSight - Knowledge Portal no longer works
Primavera Portfolio Management
When trying to use the external Knowledge Portal, users see the following error:

"Unable to connect to Knowledge Portal.Please inform your ProSight Portfolios administrator if this problem persists."

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In this Document

Symptoms

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