"An Error has Occurred while trying to Load Btrieve (WBTRCALL.DLL)" Running the CONV567 Utility (Doc ID 904779.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P3 Project Planner - Version: 3.1 and later   [Release: 3.0 and later ]
Primavera SureTrak - Version: 3.0 and later    [Release: 3.0 and later]
All Platforms

Symptoms

"An error has occurred while trying to load Btrieve (WBTRCALL.DLL)" running the CONV567 utility. "CONV567.exe has caused a General Protection Fault in Module P3btrconv.dll". "Convert project: NTVDM.exe - System Error."

 

"NTVDM encountered a hard error."

Cause

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