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Microsoft Word Freezes on Client, when Creating a Letter (Doc ID 905043.1)

Last updated on DECEMBER 13, 2019

Applies to:

Primavera Contract Management - Version 9.0 and later
All Platforms

Purpose

This article will assist in troubleshooting the following issues:

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Mail Merge not Installed for Word
 Cause 2: The Microsoft Word Process is Hung

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