Error: "The database has not been configured to run background jobs" When Logging into P6 Project Management (Doc ID 905203.1)

Last updated on JULY 03, 2024

Applies to:

Primavera P6 Professional Project Management - Version 6.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 6.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.5 and later
All Platforms

Symptoms

The intent of this document is to understand and root cause the following exception which can occur when logging into the Project Management module:

The database has not been configured to run background jobs. To correct this problem, please contact your System Administrator or see the Primavera's Administrator Guide.

Changes

Cause

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In this Document

If using Oracle 9i or 10g with P6 v6.0, v6.1, v6.2 or v6.2.1:

If using Oracle 10g or later (ex. 12c, 19c) or Oracle XE with P6 v7 and all later releases:

To resolve the reported issue if using P6 v7.0:

To resolve the reported issue if using P6 v8.0 or later releases:

If using SQL Server 2000 or Later (Full Editions):

If using SQL Server Express 2005 or Later (Express Editions):

If the Background Agent is not installed:

If the Background Agent is installed, and running, perform the following steps to resolve the issue:

If the Background Agent is installed, but the database server has been shutdown, perform the following steps to resolve the issue:

If installing the P6 v6.1 Standalone version:

If upgrading to P6 v7 SP3 Standalone version:

If background jobs are running and the login message "Database has not been configured to run background jobs" still appears:

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