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Troubleshooting Error Messages When Performing Single Project Backup or Restore (Doc ID 905637.1)

Last updated on MARCH 27, 2020

Applies to:

Primavera Contract Management - Version 12.0 and later
All Platforms

Purpose

This article will assist in troubleshooting generic error messages, when performing single project backups or restores.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Cause 1: Contract Management RAM Allocation Too Low
 Cause 2: Contract Management Transaction Timeout Set Too Low
 Cause 3: Corrupt Single Project Backup Jar File
References

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