Error: 'The Application And Database Version Do Not Match' At Login To P6 Professional (Doc ID 906232.1)

Last updated on AUGUST 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Professional Project Management - Version 5.0 and later
All Platforms

Symptoms

Receive the following exception when logging into P6 Professional:

ERROR
-----------
The application and database versions do not match

 

See the following screen capture for example of the message:

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms