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Error "The application and database version do not match" or Error "DATABASE VERSION MISMATCH" at P6 Professional Login (Doc ID 906232.1)

Last updated on JULY 26, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Professional Project Management - Version 5.0 and later
All Platforms

Symptoms

When logging into P6 Professional, one of the following errors occurs.

ERROR: DATABASE VERSION MISMATCH. Expects database version: PMDB,XXXX.XXXX.XXXX, but found database version: PMDB,XXXX.XXXX.XXXX

or

The application and database versions do not match.

Cause

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