My Oracle Support Banner

Modify Letter Template Fails from Client Machine Using Office Word 2003 when Office Word 2007 is Installed on the Server (Doc ID 906436.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Primavera Contract Management - Version 12.1 and later
All Platforms


Modify Letter Template fails from client machine using Office Word 2003 when Office Word 2007 is installed on the server.  Letter or template appears corrupt. Microsoft Word opens but the text is a mass of random characters.

When the client machine has Office 2007 installed, letters function as expected.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.