"Error: Null" When Attempting To Configure The Oracle Database For P6 Web Access (Doc ID 906532.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version: 6.0 and later   [Release: 6.0 and later ]
All Platforms
***Checked for relevance on 22-Apr-2010***

Symptoms

The following error occurs when attempting configure the Oracle database for P6 Web Access:
"Error: null"

And the following error can be seen in the cmd window:

java.lang.NullPointerException
at java.lang.String.getBytes(String.java:811)
at com.primavera.infr.admin.CfgAccessMgr.a(CfgAccessMgr.java)
at com.primavera.infr.admin.CfgAccessMgr.a(CfgAccessMgr.java)
at com.primavera.infr.admin.CfgAccessMgr.writeConfig(CfgAccessMgr.java)
at com.primavera.infr.admin.CfgAccessMgr.writeFactoryDefaultConfig(CfgAccessMgr.java)
at com.primavera.admintool.SetupInfoFrame.if(SetupInfoFrame.java)
at com.primavera.admintool.a.run(BSHelper.java)
at java.lang.Thread.run(Thread.java:595)

Note: Users are able to login to the Project Management client.

The following error is received when attempting to login to the Primavera P6 Administration application:
"charsetName See Log tab for more details"

Cause

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