ERROR: Unable to find User Profile when Attempting to Create New User Account

(Doc ID 907809.1)

Last updated on JULY 05, 2016

Applies to:

Primavera Contract Management - Version 10.0 to 12.1 [Release 10.0 to 12.0]
All Platforms


Cannot add new user account. New user account created from scratch or based on an existing user account does not work. The server log displays the following error:

INFO  [STDOUT] ERROR - UserProfileSessionBean..getDataForUserProfile:Error in companySessionBean
ERROR [STDERR] javax.ejb.CreateException: Unable to create new admn record Recieve the following message when trying to save new user account: Error ERROR: Unable to find User Profile.


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