Unable to Define/Edit Group Level Letter Templates but Can Define/Edit Project Level Letter Templates or Vice Versa (Doc ID 908565.1)

Last updated on JANUARY 12, 2017

Applies to:

Primavera Contract Management - Version 10.0 to 13.1 [Release 10.0 to 13]
All Platforms

Symptoms

A user is unable to define/edit group level Letter Templates, but is able to define/edit project level Letter Templates or vice versa. Also, when defining a new Letter Template, this user does not have the option to choose the group or project level.

A group level Letter Template is available to all projects, while a project level Letter Template is only available in the project in which it was created.

Cause

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