My Oracle Support Banner

Print Preview Keeps Loading, but Never Prints Page \ Output (Doc ID 909713.1)

Last updated on DECEMBER 01, 2021

Applies to:

Primavera Contract Management - Version 12.1 and later
All Platforms


Resolve issues when attempting to Print or Print Preview any Report or Form in any project, the Report \ Form never loads.

The following information is also true:

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Cause 1: Incompatible \ Uncertified Client Machine Configuration
 Cause 2 - Incorrect Database Port referenced in Primavera Utility (admincm.cmd)
 Cause 3 - Incomplete BI Publisher Configuration
 Cause 4: Incorrect Print Driver
 Cause 5: Offline PDF Printer

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.