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Print Preview Error: "Could Not Get a Database Connection" (Doc ID 910635.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Primavera Contract Management - Version 11.0 and later
All Platforms


When Print Previewing, the following error displays: 

Could not get a database connection = DisableBind=1, BindSPInput = 'Yes', Driver ='', URL='jdbc:sqlserver//instancename:1433;database=CMPROJ;sendStringParametersAsUnicode=false. Please check your CLASSPATH.

Note: In some cases, Print Preview works when running expedition.bat (rather than the Primavera Contract Management service).

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Cause 1: Reports and Forms Not Migrated in InfoMaker
 Cause 2:  Reports and Forms Not Converted for Contract Management
 Cause 3: Restricted Access for the Primavera Contract Management Service
 Cause 4: PBL no longer exists
 Cause 5: Report or Form No Longer Exists
 Cause 6: Desktop Heap RAM settings

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